Authorized Explorer service/repair centers are listed below.  

Please contact them for any warranty/non-warranty related issues and they
will be able to assist you in processing this request.

Hayes Instrument Co.
Click the link below to submit a Repair Form:
Hayes Instrument Repair Form
502 South Cannon Blvd
Shelbyville, TN 37160
931-684-0555


Laser Specialist
19879 West 156 St.
Olathe, KS 66062-3521
913-780-9990


When you contact either of these Service Centers, please have the following
available:
1) The Serial Number of the hardware. It is on the back of the unit and
starts with HH.

2)  A full and detailed description of the problem.

3)  The complete address, telephone number and contact name of the shipping
party. The unit will be returned to this address