Surveyor 2 Completely Locks up when trying to get a "get"

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Surveyor 2 Completely Locks up when trying to get a "get"

Postby johnh2005 » Sun Oct 04, 2015 6:14 pm

So, I just got Carlson SurvCE running on a Surveyor 2. I was SUPER excited, until I actually tried to use it. I go outside, get everything set up, connect to the base, tell it to get an autonomous "get", it counts down, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1 FREEZE. Data collector will do NOTHING but beep, until I do a hard reset. Check this video: https://youtu.be/z2ITB3XfhIQ I know it very well could be on user error, but with nothing to trouble shoot it, like an error message or something, I have no idea what to do. I tried going in and double checking all of the settings, they all look good. Anyone else had this problem? Anyone can help? Please?
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Re: Surveyor 2 Completely Locks up when trying to get a "get

Postby DirkNasland » Thu Nov 19, 2015 5:22 pm

We just had the same issue. My Surveyor2 is a back-up collector and doesn't get out much. It had been out on sites and set up over known points with no issue. Yesterday was the first attempt to do a "get" and we got the same result you did. We were working with Sokkia GRX2 antennas and apparently there were a few brands affected by this bug. Called up Carlson this morning and they have already got an update that resolves the issue. I have downloaded and installed, but won't get to check it until this afternoon. The good news for those who run into something similar....call them. New Version was 4.06.11 dated 11-5-2015.
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Re: Surveyor 2 Completely Locks up when trying to get a "get

Postby hlb2 » Thu Feb 11, 2016 10:48 am

I get the same thing w/the MIni 2?! Anyone get a fix for this?
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Re: Surveyor 2 Completely Locks up when trying to get a "get

Postby johnh2005 » Thu Feb 11, 2016 11:15 am

hlb2 wrote:I get the same thing w/the MIni 2?! Anyone get a fix for this?


As noted above, call Carlson and get the latest update. Worked for us as well.
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Re: Surveyor 2 Completely Locks up when trying to get a "get

Postby hlb2 » Thu Feb 11, 2016 2:19 pm

johnh2005 wrote:
hlb2 wrote:I get the same thing w/the MIni 2?! Anyone get a fix for this?


As noted above, call Carlson and get the latest update. Worked for us as well.


Damn latest update?! My collector isn't even 2 months old!!! :(
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