I would recommend disabling ActiveSync by right-clicking it then left click "Connection Settings" and uncheck the box for "Allow connections to one of the following / Com1" then click Apply or OK
You can click the link below and download Item # 2 listed as filename "SurvCom.zip":
http://update.carlsonsw.com/updates.php ... ersion=2.0
You can just unzip this to a folder on your desktop and in your Explorer run SurvCE and go into File / Data Transfer = set it on Com1 and tap "Carlson Transfer" at the top.
Then double-click the SurvCom.exe file on your laptop or desktop computer in the folder you just unzipped to connect up