Fatal Error

When I double click on item (e.g. line) to bring up the properties manager ,
I get the following:
FATAL ERROR: Unhandled Access Violation Writing 0x0000 Exception at
6318bde4h. This is occuring on a new machine with the full version of 2004
and SurvCADD 2006 installed, operating on XP Professional. Is this an
aoutcad or Carlson error? Any and all suggestions welcomed... Thanks
I get the following:
FATAL ERROR: Unhandled Access Violation Writing 0x0000 Exception at
6318bde4h. This is occuring on a new machine with the full version of 2004
and SurvCADD 2006 installed, operating on XP Professional. Is this an
aoutcad or Carlson error? Any and all suggestions welcomed... Thanks