This is a general question, not necessarily having to do with Carlson, but with AutoCAD. We recently purchase an HP T1100 44" plotter. We have a Xerox 6204. We upgraded the HP from a 1055. We have been having a number of issues trying to get the sheets to print as they did or at all. Does anyone have any recommendation as to who to speak with for tech support on setting margins, sheets, postscripts, plot files etc.? We've dealt a bit with our software rep, which helped but many problems remain. Our IT guy is not really succeeding either. HP wasn't much help, being that our software rep was giving the HP help a lesson in HP Drivers. We're trying to contact Xerox, but are not sure what that will bring. Anyone a guru in this subject out there?
Thanks