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Support

PostPosted: Wed Feb 12, 2003 4:13 am
by Shawne
I am thinking of purchasing C&G DOS. Is the support as good as the rest of
the Carlson products?

Thanks,
Shawne Walker

Re: Support

PostPosted: Wed Feb 12, 2003 7:28 pm
by Barkley Hensley, P.L.S.
Shawne,

Since CG for Dos is an old product and nothing has been done to it, in the
way of upgrades, in about the last 4 years, support for this product would
be free. However, you are encouraged to look at CG for Windows or CG for
Acad before you make the decision to purchase CG for dos. It is getting
harder and harder for the tech support guys to support the dos product due
to the rapid advancement of the windows and acad products. It is very hard
to keep up. So basically the support would be free but it might not be real
easy to come by. If you want to discuss this with me please feel free to
contact me @ 606-564-5028. Hope this helps.


--
Barkley Hensley, P.L.S.
Tech Support Manager
Carlson Software
email - bhensley@carlsonsw.com



"Shawne" <shawnewalker@sbcglobal.net> wrote in message
news:b2c05b$v9p$1@update.carlsonsw.com...
I am thinking of purchasing C&G DOS. Is the support as good as the rest of
the Carlson products?

Thanks,
Shawne Walker