Intellicat to Autocad

[John Lester]

I have a client that says he can't save drawings I send him created in
Intellicad 2001 with his Autocad 2002 without crashing. It doesn't happen
every time but apparently often enough. Can anyone help? He's very upset.

John L.

[John VanMeter]

John,
Can you give me a little more info on this one? What happens when he
tries to save?
John VanMeter

"John Lester" <jlester.msa@earthlink.net> wrote in message
news:bhbgtv$be8$1@update.carlsonsw.com...

I have a client that says he can't save drawings I send him created in
Intellicad 2001 with his Autocad 2002 without crashing. It doesn't happen
every time but apparently often enough. Can anyone help? He's very
upset.

John L.

[John Lester]

The client tells me that after opening the drawing through his email he
can't save them to his hard drive without a 50% crash rate. I don't know if
he has tried saving them before opening them.

John L.


"John VanMeter" <jvanmeter@carlsonsw.com> wrote in message
news:bhvpeh$fde$1@update.carlsonsw.com...

John,
Can you give me a little more info on this one? What happens when he
tries to save?
John VanMeter

"John Lester" <jlester.msa@earthlink.net> wrote in message
news:bhbgtv$be8$1@update.carlsonsw.com...
I have a client that says he can't save drawings I send him created in
Intellicad 2001 with his Autocad 2002 without crashing. It doesn't
happen
every time but apparently often enough. Can anyone help? He's very
upset.

John L.

[R.K. McSwain]

Is he trying to open the drawing directly from the email program? That would explain it.
Try sending him a ZIP file containing the drawing. Then instruct your client to unzip the file to his hard disk - then open it in his CAD program. The reason for the ZIP file is I have seen some mail servers/clients add or remove a byte from certain attachments. If the ZIP file opens on the other end, you can be assured that the contents are valid.



"John Lester" <jlester.msa@earthlink.net> wrote in message news:bi0dsu$n7v$1@update.carlsonsw.com...

The client tells me that after opening the drawing through his email he
can't save them to his hard drive without a 50% crash rate. I don't know if
he has tried saving them before opening them.

John L.