by ColC » Wed Apr 29, 2009 12:52 pm
The source of the my most significant locks up has been found. I run PC Tools Internet security and after some valuable advice from the support team (Leonid Entov) I ran the program with the internet disconnected and with the Internet Security Program turned off.
I had been experiencing severe lock ups, as in total lock ups, when the the computer went in standby mode while Carlsons was running. The problem was solved when the IS was turned off. Now I need to find the settings to change in PC TOOL or an Internet security program which does have the problem.
It also found that some operations which previously appeared as total lock ups no longer the problem of the past. When I had completed a function the sliding bar at the bottom right would have gone fully to the right and I would have very limited response. I could often move the mouse zoom, pan etc but not be able to select any functions or close the program down. An apparent similar event occurred whilst carrying out the above test and the screen returned to full function after about two minutes. Two minutes to finish a routine is not good, but it is a vast improvement from the past.
So I suggest any other users having major lock ups, trying running without your Internet security program turned on. (Disconnect the Internet while testing) Good Luck
Thanks again to Support