Is this just a discussion group or is this Tech Support?

[kodiaklandsurveying]

The questions are touched on within a day or so by Carlson with a quick reply. It seems if the first reply isn't a fix the subject is dropped.

[Jason]

We try to provide as much support as possible here but none of us are dedicated to strictly forum support. If you need direct immediate technical support then I suggest you call or email direct in. I try to follow post to make sure they get resolved and appologize if I have left one hanging but again feel free to email or call our Support anytime and we will get you an answer.