to be reading no manual or newsgroups. Figure it out for yourself and you
won't have to look in the manual in the first place. I didn't send you to
school for nothin.(jk) Now get to work.(nk)
Bart Sims (Doug's dad, putting tab "B" in slot "A" and maiking it work)
"Doug Sims" <dougsims@simslandsurveying.com> wrote in message
news:e92sda$7rp$1@update.carlsonsw.com...
Dave,
I made a response about the manual in another post, if you haven't read
that one yet I say a few things about my displeasure of Carlson's approach
to a manual. The second post didn't thread the same as this one though.
I still didn't say all I meant to say, about the manual, but I think I got
the main points expressed. Personally, I am the kind of person who reads
the entire instruction manual for something before I even charge the
batteries for it. My dad on other hand would rather force tab 'B' into
slot 'A' all day before picking up the manual or instructions. However,
the one thing we do agree on is that a manual for a CAD program
(especially a new one) is mandatory.
The current digital one (at least for CS2004) does not qualify as a
digital manual. It is simply a paper manual that has not been printed.
John,
If you or anyone else has any luck printing out the manual (from a
retailer/service shop) please let me know. Maybe other areas aren't as
uptight about copyright stuff, but around here they won't print anything
that looks like a book in any way.
--Doug
John Macolini wrote:
As, I said before, I'm very happy with the Carlson product and customer
support. But I will agree that it would've been nice to get a real
manual.
While I have been able to learn and get comfortable with the software by
using it, looking at the CD manual, calling for support, and this
discussion
group, it would be worth paying a little extra to get the manual.
I had intended to bring it to somewhere to be printed, but never got
around
to it - and now hear that maybe copyright issues may prevent it anyway.
"Dave H." <dhettrick@bellsouth.net> wrote in message
news:e918m6$da3$1@update.carlsonsw.com...
Good afternoon Doug,
The lack of any documentation, even a brief "quick-start" booklet is
definitely just being cheap in my opinion. Years ago I purchased a C&G
license on sale for $500 back in 1994 and received two very large and
informative manuals with the software and that's how I began my CAD
career. I was still working in the field back then with absolutely no
CAD
experience and very minimal computer experience, just some drafting on
the
board, but within two months I was producing finished drawings which
impressed the people above and the rest is history. All from manuals
that
I was able to bookmark, highlight and place beside me and read while I
worked through a problem on screen. Like I mentioned before, if a $10
Mario game can come with instructions then I personally feel that so
should one that considers itself a professional product. Maybe the game
makers have more pride in their software?
$1500 may not be a lot of money to some folks but to me it's still a
substantial sum and I truly feel that a little booklet wouldn't break
the
bank. If their profit margin is so small that they cannot afford
something
so menial then I wonder why they would rather run up phone bills and
labor
costs to provide tech support? It's probably more than they normally
would
have to if there were better documentation. Seems like they're spending
dollars to save dimes to me. And most importantly and I think others
have
missed my main point, I was just making sure I got everything I paid for
and I trust people like you and the others who were kind enough to read
and reply versus the people who sell the product and have a biased
opinion.
Thanks to you and everyone else for the information and the input.
Dave H.
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