Crash, Crash, Crash

[Donald E Robinson]

Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h

[Nava Ran]

Did you use the last version?(August 31,2005)?
Try without checking on "Hide Drawing Under Labels"

"Donald E Robinson" <drobinson@triad.rr.com> wrote in message
news:dfs2n7$clj$2@update.carlsonsw.com...

Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h

[Donald E Robinson]

I am using the latest version of Survey 2004 (6/17/04). What do you mean
by "Hide Drawing Under Labels"?

Don

"Nava Ran" <navaran@zahav.net.il> wrote in message
news:dfs6tu$f98$1@update.carlsonsw.com...

Did you use the last version?(August 31,2005)?
Try without checking on "Hide Drawing Under Labels"

"Donald E Robinson" <drobinson@triad.rr.com> wrote in message
news:dfs2n7$clj$2@update.carlsonsw.com...
Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h

[Barkley Hensley]

Don, I wish i knew what caused the unhandled access violations but i
don't. Usually it is do to a corrupt drawing. What corrupts the
drawing i don't know.

You might want to send me the drawing so i can take a look at it to see
if i can see anything out of the ordinary.

As far as Nava's remark of Hide Drawing under Labels goes, i think he is
referring to an option in Carlson Survey 2006 not 2004.

Again sorry you are having trouble with your drawings, if you choose to
send me a drawing, if you are using a particular template drawing,
please send it as well. I will be glad to attempt to figure out what is
going on.



Donald E Robinson wrote:

I am using the latest version of Survey 2004 (6/17/04). What do you mean
by "Hide Drawing Under Labels"?

Don

"Nava Ran" <navaran@zahav.net.il> wrote in message
news:dfs6tu$f98$1@update.carlsonsw.com...

Did you use the last version?(August 31,2005)?
Try without checking on "Hide Drawing Under Labels"

"Donald E Robinson" <drobinson@triad.rr.com> wrote in message
news:dfs2n7$clj$2@update.carlsonsw.com...

Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h

[Oliver Swaffield]

There is a good chance the problem you have lies in a hardware conflict.

Make sure you have the very latest drivers installed on your pc for your
video card and plotter/printers.

It may also me worth checking out the Autodesk Support for any reported
problems with your make of video card.

Oliver


"Donald E Robinson" <drobinson@triad.rr.com> wrote in message
news:dfsapp$hf0$2@update.carlsonsw.com...

I am using the latest version of Survey 2004 (6/17/04). What do you mean
by "Hide Drawing Under Labels"?

Don

"Nava Ran" <navaran@zahav.net.il> wrote in message
news:dfs6tu$f98$1@update.carlsonsw.com...
Did you use the last version?(August 31,2005)?
Try without checking on "Hide Drawing Under Labels"

"Donald E Robinson" <drobinson@triad.rr.com> wrote in message
news:dfs2n7$clj$2@update.carlsonsw.com...
Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h

[Andrew Gibson]

I here you Donald. This problem seems all to common in this newsgroup. I
too have been experiencing this problem. Not every file does it all the
time, but just about all of them do at some time. I found that having
fewer directory levels helps ie. don't bury your files deep in the
directory tree. Try not to use recovered files, this doesn't help at all.
Always save files before Contouring or running FTF or anything that is
complex. This program is far from being bug free.

I would like to push for a free upgrade to Carlson Survey 2006 for all
2004 users for our trouble and lost time. This has easily cost me $395 in
lost time. In fact I could have bought another license or 2 for the
amount of lost time I've had with crashes. Please add a reply to this
posting if you too fell that we should be compensated for what is
seemingly a problem plagued program. Let Carlson know that this is
unacceptable. I wish to support this program because I believe in it's
possible capabilities and ease of use, but I can't see myself buying 2006
on the back of what I've experienced in 2004




Donald E Robinson wrote:

Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h

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[Donald E Robinson, PLS]

Andrew,

I have not only lost time, I have lost clients! I am lucky I have not been
sued. I'll tell you, I have a couple recorded surveys out there that might
come back and bite me. Here are some additional bugs that Carlson cannot
explain.

1) When I erase and reinsert points, using the Point Group Manager, many of
the points and there attributes are rotated and moved to different locations
on the screen. This is SCARY. Then, when I erase all of the points, the
ones that are rotated and relocated are still on the screen. They have
apparently become disassociated with the program so I have to erase them
"one at a time". Carlson has no explanation... I just have to live with it.
2) The program has a flaw in "Processing Raw Data". The last elevation
loop (elevation traverse) I conducted busted by over 2 feet. Upon manually
calculating the loop using the raw data file, the first traverse point had
an 0.80' error compared to Carlson's 'processed' file. The program can't
calculate the tangent of a vertical angle correctly! I'll have to manually
calculate the traverse from now on to cover my a**. More lost time.
3) Lately, when Carlson Survey 2004 crashes, the drawings have not been
recoverable so I have to restart from the latest auto-saved file. More lost
time.

I strongly agree with you that Carlson should provide free upgrades to
Survey 2004 customers since they are clearly unable to address the current
flaws in this program. I was also assured by Carlson's Support that a Final
Release (Update) of Carlson Survey 2004 was to coincide with the release of
Carlson Survey 2006. I was also told the this was done with all the
previous versions. The update never materialized. I guess they figured it
was better to not release it since they couldn't fix it.

I'll tell you one thing... If I do get sued, due to this program, I will not
be alone! I have documented every correspondence, phone call and news group
letters with similar problems.

Listen Up Carlson and do the right thing!

Donald E Robinson, PLS


"Andrew Gibson" <andgibson@optusnet.com.au> wrote in message
news:dn6gh1$9ke$1@update.carlsonsw.com...

I here you Donald. This problem seems all to common in this newsgroup. I
too have been experiencing this problem. Not every file does it all the
time, but just about all of them do at some time. I found that having
fewer directory levels helps ie. don't bury your files deep in the
directory tree. Try not to use recovered files, this doesn't help at all.
Always save files before Contouring or running FTF or anything that is
complex. This program is far from being bug free.

I would like to push for a free upgrade to Carlson Survey 2006 for all
2004 users for our trouble and lost time. This has easily cost me $395 in
lost time. In fact I could have bought another license or 2 for the
amount of lost time I've had with crashes. Please add a reply to this
posting if you too fell that we should be compensated for what is
seemingly a problem plagued program. Let Carlson know that this is
unacceptable. I wish to support this program because I believe in it's
possible capabilities and ease of use, but I can't see myself buying 2006
on the back of what I've experienced in 2004




Donald E Robinson wrote:


Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h








##-----------------------------------------------##
Article posted with MyNewsGroups
http://mynewsgroups.sourceforge.net
Share your knowledge in... carlson.carlson-survey
##-----------------------------------------------##

[Kris]

Just an idea but you can download Carlson Survey 2006 from the Carlson
website... http://update.carlsonsw.com/updates.php I know if you ask
for an evaluation key they will give you one.. try it it out. If you
stop crashing then perhaps an upgrade to 2006 is in order. (whether or
not Carlson will give it way.. thats a different subject, as far as
updates are concerned $400 is very inexpensive) If it still crashes you
more likely then not have a hardware issue (video cards are the most
likely but not the only cause) and even if you where to upgrade it would
not do you any good untill you fix your hardware issue.

Just an idea.

-Kris


Donald E Robinson, PLS wrote:

Andrew,

I have not only lost time, I have lost clients! I am lucky I have not been
sued. I'll tell you, I have a couple recorded surveys out there that might
come back and bite me. Here are some additional bugs that Carlson cannot
explain.

1) When I erase and reinsert points, using the Point Group Manager, many of
the points and there attributes are rotated and moved to different locations
on the screen. This is SCARY. Then, when I erase all of the points, the
ones that are rotated and relocated are still on the screen. They have
apparently become disassociated with the program so I have to erase them
"one at a time". Carlson has no explanation... I just have to live with it.
2) The program has a flaw in "Processing Raw Data". The last elevation
loop (elevation traverse) I conducted busted by over 2 feet. Upon manually
calculating the loop using the raw data file, the first traverse point had
an 0.80' error compared to Carlson's 'processed' file. The program can't
calculate the tangent of a vertical angle correctly! I'll have to manually
calculate the traverse from now on to cover my a**. More lost time.
3) Lately, when Carlson Survey 2004 crashes, the drawings have not been
recoverable so I have to restart from the latest auto-saved file. More lost
time.

I strongly agree with you that Carlson should provide free upgrades to
Survey 2004 customers since they are clearly unable to address the current
flaws in this program. I was also assured by Carlson's Support that a Final
Release (Update) of Carlson Survey 2004 was to coincide with the release of
Carlson Survey 2006. I was also told the this was done with all the
previous versions. The update never materialized. I guess they figured it
was better to not release it since they couldn't fix it.

I'll tell you one thing... If I do get sued, due to this program, I will not
be alone! I have documented every correspondence, phone call and news group
letters with similar problems.

Listen Up Carlson and do the right thing!

Donald E Robinson, PLS


"Andrew Gibson" <andgibson@optusnet.com.au> wrote in message
news:dn6gh1$9ke$1@update.carlsonsw.com...

I here you Donald. This problem seems all to common in this newsgroup. I
too have been experiencing this problem. Not every file does it all the
time, but just about all of them do at some time. I found that having
fewer directory levels helps ie. don't bury your files deep in the
directory tree. Try not to use recovered files, this doesn't help at all.
Always save files before Contouring or running FTF or anything that is
complex. This program is far from being bug free.

I would like to push for a free upgrade to Carlson Survey 2006 for all
2004 users for our trouble and lost time. This has easily cost me $395 in
lost time. In fact I could have bought another license or 2 for the
amount of lost time I've had with crashes. Please add a reply to this
posting if you too fell that we should be compensated for what is
seemingly a problem plagued program. Let Carlson know that this is
unacceptable. I wish to support this program because I believe in it's
possible capabilities and ease of use, but I can't see myself buying 2006
on the back of what I've experienced in 2004




Donald E Robinson wrote:



Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h








##-----------------------------------------------##
Article posted with MyNewsGroups
http://mynewsgroups.sourceforge.net
Share your knowledge in... carlson.carlson-survey
##-----------------------------------------------##

[Col Cadman]

An upgrade for $395 is pretty reasonable. If you can compare it to the
endless Microsft upgrades of office and windows, this is well priced. I
think the priced is pitched to encourage everyone to upgrade. If we want the
program to continue to improve we can't expect it all to happen for
free.There are a lot of good refinements in 2006. It is not without problems
but I must say I have had good responses to most of my issues. The fatal
Error you refer to are more likely Autocad problems. If you look at the
Autocad newsgroup page the fatal error issue is common. I have had problems
with the support directory structure which could be producing some of the
errors you have encountered. I want to keep a tight control on the
fonts,title blocks,plot styles etc., so I have one Support directory for the
multiple users on our network. If you have errors or crashes which occur on
every file, then there is a setting which is not correct or you have a
hardware limitation. I personally think Carlson are on the right track and
with constructive feedback we will all benefit. And this is despite the
program being very much designed for the US market, I have been able to
adapt it to the Australian situation.

"Kris" <kruzco@suscom-maine.net> wrote in message
news:dnfh1g$d1l$1@update.carlsonsw.com...

Just an idea but you can download Carlson Survey 2006 from the Carlson
website... http://update.carlsonsw.com/updates.php I know if you ask for
an evaluation key they will give you one.. try it it out. If you stop
crashing then perhaps an upgrade to 2006 is in order. (whether or not
Carlson will give it way.. thats a different subject, as far as updates
are concerned $400 is very inexpensive) If it still crashes you more
likely then not have a hardware issue (video cards are the most likely but
not the only cause) and even if you where to upgrade it would not do you
any good untill you fix your hardware issue.

Just an idea.

-Kris


Donald E Robinson, PLS wrote:
Andrew,

I have not only lost time, I have lost clients! I am lucky I have not
been sued. I'll tell you, I have a couple recorded surveys out there
that might come back and bite me. Here are some additional bugs that
Carlson cannot explain.

1) When I erase and reinsert points, using the Point Group Manager, many
of the points and there attributes are rotated and moved to different
locations on the screen. This is SCARY. Then, when I erase all of the
points, the ones that are rotated and relocated are still on the screen.
They have apparently become disassociated with the program so I have to
erase them "one at a time". Carlson has no explanation... I just have to
live with it.
2) The program has a flaw in "Processing Raw Data". The last elevation
loop (elevation traverse) I conducted busted by over 2 feet. Upon
manually calculating the loop using the raw data file, the first traverse
point had an 0.80' error compared to Carlson's 'processed' file. The
program can't calculate the tangent of a vertical angle correctly! I'll
have to manually calculate the traverse from now on to cover my a**.
More lost time.
3) Lately, when Carlson Survey 2004 crashes, the drawings have not been
recoverable so I have to restart from the latest auto-saved file. More
lost time.

I strongly agree with you that Carlson should provide free upgrades to
Survey 2004 customers since they are clearly unable to address the
current flaws in this program. I was also assured by Carlson's Support
that a Final Release (Update) of Carlson Survey 2004 was to coincide with
the release of Carlson Survey 2006. I was also told the this was done
with all the previous versions. The update never materialized. I guess
they figured it was better to not release it since they couldn't fix it.

I'll tell you one thing... If I do get sued, due to this program, I will
not be alone! I have documented every correspondence, phone call and
news group letters with similar problems.

Listen Up Carlson and do the right thing!

Donald E Robinson, PLS


"Andrew Gibson" <andgibson@optusnet.com.au> wrote in message
news:dn6gh1$9ke$1@update.carlsonsw.com...

I here you Donald. This problem seems all to common in this newsgroup.
I
too have been experiencing this problem. Not every file does it all the
time, but just about all of them do at some time. I found that having
fewer directory levels helps ie. don't bury your files deep in the
directory tree. Try not to use recovered files, this doesn't help at
all.
Always save files before Contouring or running FTF or anything that is
complex. This program is far from being bug free.

I would like to push for a free upgrade to Carlson Survey 2006 for all
2004 users for our trouble and lost time. This has easily cost me $395
in
lost time. In fact I could have bought another license or 2 for the
amount of lost time I've had with crashes. Please add a reply to this
posting if you too fell that we should be compensated for what is
seemingly a problem plagued program. Let Carlson know that this is
unacceptable. I wish to support this program because I believe in it's
possible capabilities and ease of use, but I can't see myself buying 2006
on the back of what I've experienced in 2004




Donald E Robinson wrote:



Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h








##-----------------------------------------------##
Article posted with MyNewsGroups
http://mynewsgroups.sourceforge.net
Share your knowledge in... carlson.carlson-survey
##-----------------------------------------------##

[Stephen Rhodes]

I couldn't agree with Col. more
Stephen Rhodes

"Col Cadman" <col@surveyor.net.au> wrote in message
news:dnig7m$k31$1@update.carlsonsw.com...

An upgrade for $395 is pretty reasonable. If you can compare it to the
endless Microsft upgrades of office and windows, this is well priced. I
think the priced is pitched to encourage everyone to upgrade. If we want
the
program to continue to improve we can't expect it all to happen for
free.There are a lot of good refinements in 2006. It is not without
problems
but I must say I have had good responses to most of my issues. The fatal
Error you refer to are more likely Autocad problems. If you look at the
Autocad newsgroup page the fatal error issue is common. I have had
problems
with the support directory structure which could be producing some of the
errors you have encountered. I want to keep a tight control on the
fonts,title blocks,plot styles etc., so I have one Support directory for
the
multiple users on our network. If you have errors or crashes which occur
on
every file, then there is a setting which is not correct or you have a
hardware limitation. I personally think Carlson are on the right track
and
with constructive feedback we will all benefit. And this is despite the
program being very much designed for the US market, I have been able to
adapt it to the Australian situation.

"Kris" <kruzco@suscom-maine.net> wrote in message
news:dnfh1g$d1l$1@update.carlsonsw.com...
Just an idea but you can download Carlson Survey 2006 from the Carlson
website... http://update.carlsonsw.com/updates.php I know if you ask
for
an evaluation key they will give you one.. try it it out. If you stop
crashing then perhaps an upgrade to 2006 is in order. (whether or not
Carlson will give it way.. thats a different subject, as far as updates
are concerned $400 is very inexpensive) If it still crashes you more
likely then not have a hardware issue (video cards are the most likely
but
not the only cause) and even if you where to upgrade it would not do you
any good untill you fix your hardware issue.

Just an idea.

-Kris


Donald E Robinson, PLS wrote:
Andrew,

I have not only lost time, I have lost clients! I am lucky I have not
been sued. I'll tell you, I have a couple recorded surveys out there
that might come back and bite me. Here are some additional bugs that
Carlson cannot explain.

1) When I erase and reinsert points, using the Point Group Manager,
many
of the points and there attributes are rotated and moved to different
locations on the screen. This is SCARY. Then, when I erase all of the
points, the ones that are rotated and relocated are still on the
screen.
They have apparently become disassociated with the program so I have to
erase them "one at a time". Carlson has no explanation... I just have
to
live with it.
2) The program has a flaw in "Processing Raw Data". The last
elevation
loop (elevation traverse) I conducted busted by over 2 feet. Upon
manually calculating the loop using the raw data file, the first
traverse
point had an 0.80' error compared to Carlson's 'processed' file. The
program can't calculate the tangent of a vertical angle correctly!
I'll
have to manually calculate the traverse from now on to cover my a**.
More lost time.
3) Lately, when Carlson Survey 2004 crashes, the drawings have not been
recoverable so I have to restart from the latest auto-saved file. More
lost time.

I strongly agree with you that Carlson should provide free upgrades to
Survey 2004 customers since they are clearly unable to address the
current flaws in this program. I was also assured by Carlson's Support
that a Final Release (Update) of Carlson Survey 2004 was to coincide
with
the release of Carlson Survey 2006. I was also told the this was done
with all the previous versions. The update never materialized. I
guess
they figured it was better to not release it since they couldn't fix
it.

I'll tell you one thing... If I do get sued, due to this program, I
will
not be alone! I have documented every correspondence, phone call and
news group letters with similar problems.

Listen Up Carlson and do the right thing!

Donald E Robinson, PLS


"Andrew Gibson" <andgibson@optusnet.com.au> wrote in message
news:dn6gh1$9ke$1@update.carlsonsw.com...

I here you Donald. This problem seems all to common in this newsgroup.
I
too have been experiencing this problem. Not every file does it all
the
time, but just about all of them do at some time. I found that having
fewer directory levels helps ie. don't bury your files deep in the
directory tree. Try not to use recovered files, this doesn't help at
all.
Always save files before Contouring or running FTF or anything that is
complex. This program is far from being bug free.

I would like to push for a free upgrade to Carlson Survey 2006 for all
2004 users for our trouble and lost time. This has easily cost me $395
in
lost time. In fact I could have bought another license or 2 for the
amount of lost time I've had with crashes. Please add a reply to this
posting if you too fell that we should be compensated for what is
seemingly a problem plagued program. Let Carlson know that this is
unacceptable. I wish to support this program because I believe in it's
possible capabilities and ease of use, but I can't see myself buying
2006
on the back of what I've experienced in 2004




Donald E Robinson wrote:



Every blasted job I do needs to be recovered.

Can someone please explain the cause of this:

FATAL ERROR: Unhandled Access Violation Reading 0x00e4 Exception at
36010604h








##-----------------------------------------------##
Article posted with MyNewsGroups
http://mynewsgroups.sourceforge.net
Share your knowledge in... carlson.carlson-survey
##-----------------------------------------------##