Carlson Software Forum

by **Mactator** » Fri Dec 23, 2011 11:41 pm

This seems like a strange problem. When I edit text or pretty much anything else in paperspace, after I finish the command, everything disappears. If I scroll or zoom, it all comes back. Does anyone know why?

Running Civil 2012, ICAD 6.6.

by **JMDavis** » Tue Dec 27, 2011 5:40 pm

It happens to me too! I would like to know how to stop it.

Civil 2012, 6.6

by **site admin** » Tue Dec 27, 2011 8:24 pm

Please go to Help>About Carlson and report the build you are running from the first line of text. Thank you.

Carlson Software
Technical Support

by **JMDavis** » Tue Dec 27, 2011 8:40 pm

111103

by **site admin** » Tue Dec 27, 2011 9:15 pm

This is a "user based" forum and not regularly monitored my Carlson Software. We typically do not post responses here. For better record keeping, please copy your question along with the version of software you are running and any files (if necessary) and send it to support@carlsonsw.com so we can assist you.

Thank you.

by **Mactator** » Wed Dec 28, 2011 4:08 pm

I'm also running build 111103. Since there are two of us with the same problem, it would be nice to have the answer on the forum, but I'll email it as well.

by **JMDavis** » Fri Dec 30, 2011 1:29 pm

Did you get an answer to your problem?

by **Mactator** » Fri Dec 30, 2011 4:38 pm

Not yet.

by **Slim** » Fri Dec 30, 2011 5:09 pm

Sounds like a video card issue.

by **JMDavis** » Tue Jan 03, 2012 5:39 pm

Dent Cermak wrote:Got a nickle that says it is an Intellicad problem related to the refresh rate. Fix? Danged if I know. I am not real familiar with the Intellicad products but I would see if there is a place to set the regen or refresh rate in Intellicad.

Thanks....I checked that and it still happens. About 5% of the drawing is visible, e.g. arrowhead with no line, text. When I zoom in or out everything returns.

This computer was recommended by our IT guy and he understood the importance of having something suitable for cad.

by **Dent Cermak** » Tue Jan 03, 2012 5:49 pm

Most IT guys don't know diddly about CAD computers. They can set up an awesome gaming computer, but CAD leaves them guessing. If they did not recommend at least a Dell Precision, then you need a new IT guy.

by **Pin Cushion** » Tue Jan 03, 2012 9:07 pm

My DELL PRECISION has the same problem... it is iCAD no dout. I cannot understand why the hell Carlson has not build there own CAD engine... what are they waiting for????

a "ZE" should re-appear your missing items.

by **Dent Cermak** » Fri Jan 06, 2012 1:50 pm

This is a problem in Intellicad. We run Carlson Field on our data collectors which is an Intellicade based package now and the line work winks out in the point collection routine. Evidently this is a problem somewhere in the basic Intellicad program.

by **jbaldeo** » Fri Aug 10, 2012 4:39 pm

I have been told by Carlson that most of the issues I am having with 2012 and intellicad 6.6 is because of the intellicad version, so I switched to icad 7 and no problems thereafter

Carlson Software Forum

Editing in paper space, everything disappears

Editing in paper space, everything disappears

Mactator

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