Collector Connector (CC04)
Program Appears to Hang Upon Startup
If Collector Connector appears to hang or “lock up” when it first loads into memory, it is most likely because an invalid configuration setting exists in the COLLCONN.INI initialization file.
To correct the situation, use the Windows Explorer or the Windows 3.1 File Manager to delete the COLLCONN.INI file from the Collector Connector program directory and restart the program.
The default name that the installation program uses for the directory containing the initialization file is: Drive:\SightSrv\CollConn, where Drive is replaced by the drive letter where the program is installed.
© 2008 by Carlson Software, Inc. Last modified November 18, 2008
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