Collector Connector  (CC15)

Path/File Access Error

A Path/File Access Error can occur for several reasons.  The most common of these, and the appropriate solutions, are covered here.

1.  If you are attempting to install Collector Connector, make sure that the installation diskettes are not write-protected.

2.  If you are attempting to send, receive or convert a file on a floppy disk, make sure that the disk is not write-protected.

3.  If you are attempting to send, receive or convert a file on a network drive, make sure that you have file read, write, creation and deletion rights to that drive and directory.  Check with your network administrator.

4.  If you are running Windows over a network, make sure that you have file read and write access to the Windows directory, and that you have file read access to the Windows\System sub-directory.  Check with your network administrator.

5.  If you are attempting to send, receive or convert a file that is located in a directory containing 255 files (or close to it), you may need to move some of the files to another directory, delete some of the files, or create a new data directory for the new files.

© 2008 by Carlson Software, Inc.   Last modified November 18, 2008