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"Sight" Survey
(SS03)
INIST30 Error during installation
(during Contour It
installation)
IMPORTANT: This article contains information about editing the
registry. Before you edit the registry, make sure you understand how to
restore it if a problem occurs.
SYMPTOMS: When you
attempt to install a program, you may receive the following error message:
ISINST30 caused a general protection fault in
module _INS0433._MP at <memory address>
The error, caused by a Microsoft mouse driver,
can occur if you are running Mswheel.exe. (a mouse driver for the
MSWheel Mouse)
RESOLUTION
To work around this issue, disable the
Mswheel.exe program:
1. Click Start >
Programs > Accessories > System Tools > System
Information.
2. On the Tools menu,
click System Configuration Utility.
3. On the Startup
tab, click to clear the Mswheel.exe check box.
4. Click OK.
5. On the File menu,
click Exit.
6. Restart your computer.
7. Install the program that
generated the error message listed above.
8. After you successfully
install the program, repeat steps 1-6. In step 3, click to select the
Mswheel.exe check box.
IN MANY
CASES
you may need to restart Windows in SAFE MODE
and then install the software from a floppy disk or a file on the hard
drive. (CD players do not normally work in Safe Mode.)
MORE
INFORMATION
WARNING: Using Registry Editor incorrectly can cause
serious problems that may require you to reinstall your operating system.
Microsoft cannot guarantee that problems resulting from the incorrect use of
Registry Editor can be solved.
Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys and
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit
it. If you are running Windows NT or Windows 2000, you should also
update your Emergency Repair Disk (ERD).
Windows 98 includes drivers that support wheel functionality for both
Microsoft IntelliPoint and Logitech wheel mice, and the mouse software is
not required for wheel functionality. Note that some features may require
that the software be installed. If you do not need the Mswheel.exe
functionality, you can permanently disable it by removing the Mswheel.exe
value from the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DO NOT CALL FOR HELP ON EDITING THE REGISTRY.
We will not assist you.
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