"Sight" Survey (SS57)
End Point Symbol File Missing or Damaged
This message may occur after a drawing repair operation, or after receiving the error; "There is a problem creating new database. Problem was Database already exists."
This problem can usually be solved by deleting the COGO.INI file. There are two ways to delete the file:
1. Use Windows Explorer (Start > Programs > Accessories > Windows Explorer or Start > Programs > Windows Explorer) to navigate to the C:\SightSrv\Program folder and find the file COGO.INI. Left-click on the filename and press Delete. Note: Depending upon your personal Windows settings, the .INI filename extension may not appear. The file may be simply labeled as a "configuration settings" file.
2. Click Start, select Find or Search, then select Files or Folders. In the "Search for file" field, type COGO.INI. In the "Look in" field, select Drive C: or Local Hard Drives. Click Find Now or Search. When the file name appears in the found list, left-click it and press Delete.
If this does not solve the problem, reinstall Sight Survey as follows:
1. Using Windows Explorer, create a new folder and move all your job files to this folder. The files you want to retain have the extensions .zak and .drg. You might have backup files (.bak and .zbk) you want to retain as well.
2. Delete (or rename) the C:\SightSrv folder. Renaming is safer, you can always delete it later.
3. Reinstall Sight Survey. You will not need to call for an unlock code.
4. Copy the job files from the folder you created in step 1 to the C:\SightSrv folder. If you are prompted to overwrite any files, answer No.
© 2008 by Carlson Software, Inc. Last modified November 18, 2008
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