"Sight" Survey  (SS80)

File Save Operation Quits or Locks Up at 70% Complete

When a file save operation stops at 70% complete, it is usually indicates that the media you are attempting to save to is not accepting your file.  When "Sight" Survey runs a job, it works from a temporary data file in your Windows\Temp folder.  When you close or save a job, this temporary data file is compacted and closed, then copied to its final destination. 

When the file saving progress meter has reached 70%, the temporary file has been processed.  If the program stops at that point, the target destination is the problem.  This can have multiple causes:

1.  You are running on a network and you do not have write privileges to the target folder.

2.  You are writing to removable media, such as a floppy disk or a zip disk, and the media does not have sufficient space to hold the files.

3.  You are attempting to write to a CD/R or CD/RW.  "Sight" Survey cannot write files to a CD drive.

4.  You opened the job from a CD.

5.  You originally copied the file to your computer from a CD.  When you copy a job that has been archived to a CD back to your hard drive, the job files (both the jobname.zak and the jobname.drg files) are marked as "read-only." You cannot write back to a "read-only" file. You must reset the "read-only" file attribute to allow read/write operations.  After copying the files to the hard drive, but before opening them with "Sight" Survey, find the files using Windows Explorer.  Right-click on each file, then on the menu that appears, left-click on Properties.  In the Attributes section on the bottom of the Properties menu, uncheck the Read-only box, then left-click OK.

© 2008 by Carlson Software, Inc.   Last modified November 18, 2008