Technical Support & FAQ's

(Frequently Asked Questions)

Before calling technical support, click the FAQ links on this page for answers to the most frequently asked technical support questions.  If you cannot find your answer here, call Carlson Technical Support at (606) 564-5028, or email your question.  

  "Sight" Survey 2/3 FAQ's    

  Windows Vista Issues

  Collector Connector FAQ's

  Contour It FAQ's

  LegalEase FAQ's

  Survey 4.0 & Draftsman (DOS)


  Program Manuals


Support for Other Programs

For support of other third-party products purchased through Simplicity Systems, please contact the appropriate vendor listed below.  For help with The Draftsman, Survey 3.0, or TrueCAD (limited - through version 2.5), contact Carlson Software at (606) 564-5028.

Note: For questions regarding running The Draftsman with General Cadd, see the Survey 4.0 FAQ's


The following products are no longer supported:  Survey! (for Apple or PC); DigiMate; DrainCalc; CogoMate; Generic CADD; Road Runner; Survey Exam Master; and Metes & Bounds.


For support on other products:


LI Contour, LI Contour V+, & LI Profiler

AB Consulting Co., Inc.
3939 North 48th Street
Lincoln, NE 68504-1401
Tel: (402) 464-8021



Scan2CAD, CAD2View, & Plot2PDF

Softcover International Limited
364 Milton Road, Cambridge CB4 1LW  England

Tel: +44 (0)1223 42 43 42         

Fax: +44 (0)1223 42 44 00


Simplicity CAD 2000 & 2001

MicroSurvey Software, Inc.

Eastern Office (EST) 8:00AM-4:30PM

Tel:  (705) 752-2911

Fax:  (705) 752-2133

Western Office (PST) 9:00AM-5:30PM

Tel:  (800) 668-3312    

Fax:  (877) 707-0150



Survey Exam Master

Michael Saltarelli

25 Linwood Avenue

Tonawanda  NY  14150

Tel: (716) 830-0320 or (716) 693-5993

Fax: (716) 693-0457




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2008 by Carlson Software, Inc.   Last modified November 21, 2008